Download e-book for iPad: Accelerated Best Practice: Implementing Success in by Fiona Westwood

By Fiona Westwood

ISBN-10: 0230506097

ISBN-13: 9780230506091

ISBN-10: 1349516651

ISBN-13: 9781349516650

ISBN-10: 4720046584

ISBN-13: 9784720046586

Fiona Westwood presents functional instruments and methods aimed toward harnessing the mind and effort of pros to accomplish buy-in and dedication to alter of their agencies.

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Extra info for Accelerated Best Practice: Implementing Success in Professional Firms

Sample text

First of all, we can formally debate and agree a set of core values as we have discussed above. Secondly, we can look at people’s past performance and track record. Most professionals operate in strong ‘closed shop’ networks. This means that we can trace the history of people – often knowing who they worked with in the past, which organisations they trained in and the type of client services they have been involved with. As a result, we are able to quickly tap into first hand knowledge of that individual and his or her ‘professionalism’ and are therefore much more likely to trust people we can trace in that way.

The power shifted out of the hands of professionals into the hands of their clients.

Given the resource base of most professional firms, it is unlikely that we can directly influence the marketplace. It is essential therefore that we develop ways of coping with its variations. Increasing consumerism and the impact of IT, in particular, have resulted in professionals feeling overwhelmed by pressure to adapt and change. Many people are confused about how to respond, unable to prioritise which of these pressures are capable of being managed and controlled. People seem generally aware that ‘things are not what they were’.

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Accelerated Best Practice: Implementing Success in Professional Firms by Fiona Westwood


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Categories: Systems Planning