Download e-book for iPad: Advances in Health Care Management, Volume 3 (Advances in by G. Savage, J. Blair, M. Fottler

By G. Savage, J. Blair, M. Fottler

ISBN-10: 076230961X

ISBN-13: 9780762309610

"Advances in future health Care Management".

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Extra resources for Advances in Health Care Management, Volume 3 (Advances in Health Care Management) (Advances in Health Care Management)

Sample text

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44(1), 166-203 . Donabedian, A . (1988) . The quality of care: How can it be assessed? Journal of the American Medical Association, 260(12), 1743-1748 . Dugan, J . , Bouquot, Z . , Smith, M . & Widmeyer. G . (1996) . Stressful nurses : The effect on patient outcomes . Journal of Nursing Care Quality, 10(3), 46-58 . Farrell . , & Peterson, J . C . (1984) . Commitment, absenteeism, and turnover of new employees : A longitudinal study . Human Relations, 37(8), 681-692. Fouler, M . , Crawford, M .

Inadequate staffing, heavy workloads and the increased use of overtime were key areas of job dissatisfaction . 81-87% of the potential leavers said that better staffing ratios and more time with patients would be very effective in recruiting and retaining quality nurses . S . GAO, 2001) . DISCUSSION Summary and Synthesis of the Literature The literature reviewed in this article presents some underlying themes . In the articles linking staffing and workload to nurses' attitudes (Table 1), an excessive workload is linked to job dissatisfaction, burnout, stress, and turnover .

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Advances in Health Care Management, Volume 3 (Advances in Health Care Management) (Advances in Health Care Management) by G. Savage, J. Blair, M. Fottler


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